Henry Bertagnolli

Maintenance Manager @Kapsch TrafficCom North America

US

Oversee all field activities related to Maintenance of TCS, ITS & NCS Systems as the overall systems technical expert. Job duties include but are not limited to: solving more complex problems that are beyond a technicians expertise, reading system schematics, follow specifications to implement and maintain system components; Provide training and oversight of field technicians; Monitor, inspect and support systems operation and staff, ensure system integrity and operation, provide direction to contracted vendors; provide additional support to project personnel including warehouse and office staffResponsibilities:* Supervise technicians and subcontractors performing Maintenance, modifications, and repairs of toll and ITS systems equipment and related systems* Read Plans and schematics* Supervises the upgrades, modifications or replacement equipment as required * Develops and manages project schedules * Oversees a continuous preventative maintenance program * Does corrective maintenance and repair as needed.* Monitors automatic failure reporting system to ensure timely response and resolution in accordance with contract guidelines * Monitors repairs for timely completion and submits approval documents to appropriate purchasing personnel for payment * Response to and corrects trouble reports * Fluent with Windows OS and Microsoft office suite.* Tests toll collection systems through physical inspection and electronic test and measurement equipment procedures * Supports Technicians and Performs more complex diagnosis of equipment problems with lane control servers and computers, printers, traffic signals, gates, IR beams, light curtains, message signs, scanners, and other toll/ ITS equipment * Monitors and performs diagnosis of complex problems involving vehicle detection equipment, automatic vehicle ID readers, antennas, RF sources, video cameras, switchers, multiplexers, monitors, and frame grabbers

Center for Creative Leadership

Management/Leadership

Community College of the Air Force, Andrews Air Force Base

Electrical and Electronics