Helen Shields
Collingwood Insurance Services (U K) Limited @Collingwood
Durham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
Collingwood Insurance Services (U K) Limited @Collingwood
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SKILLS
TrainingCustomer SatisfactionGeneral InsuranceRisk ManagementTeam ManagementSalesContact CentersProcess ImprovementChange ManagementTraining DeliveryInsuranceStakeholder ManagementTeam LeadershipCall CentersPerformance ManagementCrmOperations ManagementBusiness AnalysisCustomer RetentionCustomer ExperienceCustomer ServiceBusiness Process ImprovementUnderwritingEmployee EngagementLeadershipManagementCoachingProject DeliveryRelationship ManagementOutsourcing
ABOUT HELEN SHIELDS
Experienced Contact Centre Manager with a demonstrated history of working in the…
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