Helen Cavanagh
Head of Passenger Experience East Coast Route @Network Rail
York, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2021 — Present
Head of Passenger Experience East Coast Route @Network Rail
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EDUCATION
N/A
Institute of Collaborative Working
MICW
1996 — 1999
University of York
BA Hons (2.1)
SKILLS
Program ManagementQuantitative ResearchResearchCulture ChangeSignallingManagementTransportationRailwayCustomer ServicePolicyBuilding RelationshipsRelationship ManagementChange ManagementSafety Management SystemsRolling StockPublic TransportProject ManagementQualitative ResearchRailProject PlanningLong-Term Customer RelationshipsLeadershipStrategic PlanningRegulatory AffairsStakeholder EngagementNegotiationExceptional People SkillsPeople DevelopmentSenior Stakeholder ManagementBusiness PlanningOperations ManagementContract NegotiationStakeholder ManagementTeam LeadershipProcurementCommercialsContract ManagementProject DeliveryRail TransportCommercial Management
ABOUT HELEN CAVANAGH
A dynamic and results-driven customer experience leader with extensive expertise in…
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