Heidi Markey
Director of Franchise Operations @Red Roof
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WORK HISTORY
Director of Franchise Operations @Red Roof
Las Vegas, NV, US
Operations Director for Red Roof Inn franchises in California, Nevada, Texas, Minnesota, North Dakota, South Dakota, Nebraska, Oklahoma, Kansas, and Oregon• Provide support and training pre and post opening of new properties• Develop property improvement plans and monitor progress• Monitor and assist in renovations and upgrades• Strategic Consulting, including business plan & sales strategy development• Revenue management plan development and implementation
EDUCATION
Training Technology Institute
Certified Hospitality Business Acumen, Hotel Management
The University of Kansas
BA, BS, German, chemistry
Windemere Real Estate School
Real Estate Broker
Edina Real Estate School
Real Estate Agent
ABOUT HEIDI MARKEY
Hospitality professional with a track record of excellence in revenue management, customer service, and improved YOY performance Multi-unit management, District Coach, Field Trainer, licensed real estate broker in Wisconsin, Minnesota, and Washington, Commercial and Residential Property ManagementBrand Initiatives: Service Excellence program, GuestRedi program, AGM Development plan, Revenue Management, Yield Management
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