Heather Lum

Executive Director, Account Management @George P Johnson Experience Marketing

San Francisco, CA, US
EMAILS
h••••••••@gpj.com
MOBILE NUMBERS
+14•••••••20

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WORK HISTORY

Apr 2025 — Present

Executive Director, Account Management @George P Johnson Experience Marketing

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San Francisco, CA, US

Salesforce Leadership Team LeadSalesforce Team - AI Initiatives Lead Agency Tech & Innovation AmbassadorAgency Account Management Practice - Enablement Lead- Global Brand Fluency- Team Effectiveness and Growth: Equipping teams to do their best work — confidently, independently, and effectively — through the right combination of: Tools & technology (the “how”), Knowledge & playbooks (the “what”) and Mindset & support (the “why”)Salesforce Leadership TeamProgram Lead // DreamforceProgram Lead // Education Summit Program Lead // Connections (CNX)

EDUCATION

2005

University of San Francisco

BAVA, Art History and Arts Management

SKILLS

Major Donor EventsTalent RelationsB2c MarketingB2b MarketingSpecial Events DevelopmentPublic BroadcastingEventsNonprofitsSponsorshipEvent ManagementAuction ManagementCapital Campaign ManagementFundraisingEvent Driven MarketingVolunteer Management & RecruitingEvent Scripting and TimingLogistics ManagementTrade ShowsEvent PlanningVolunteer ManagementMarketingMuseumsChildren's EventsDigital MediaCorporate EventsProgram DevelopmentSocial Media MarketingProject ManagementStewardshipDonor ManagementFundraisersMuseum EventsFestival ManagementEntertainmentFestivals

ABOUT HEATHER LUM

Delivering strategic event-driven marketing with creative conception + flawless execution for multi-faceted programs including, executive summits, meetings, trade shows, user conferences + sales kick offs.More than 15 years of event management + meeting planning experience delivering B2B + B2C programs, driving sales, sponsorship + enhancing partnerships. Fully dedicated business leader working with c-suite executives on both corporate, as well as philanthropic events. Proven record of collaborating with cross-functional divisions (marketing, content/programming, creative, operations/logistics + internal/external vendors) applying best practices to establish event objectives, deliverables/timelines + managing budgets, while gaining buy-in optimizing event outcomes.

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