Heather McCormack

Sr Manager, Global Creative Services @Amazon

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Sr Manager, Global Creative Services @Amazon

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Toronto, ON, CA

Leading Amazon\'s Global Creative Services team within WFS Marketing, I oversee a comprehensive, end-to-end creative powerhouse that combines strategic thinking, operational excellence, and world-class creative execution. Our mission is to deliver innovative, effective, and culturally resonant content across global markets, driving brand success and business growth.Key Responsibilities:• Spearhead the integration of Creative Operations\' strategic and operational prowess with the Creative Studio\'s artistic vision and technical skills• Drive the efficient production and delivery of high-quality, innovative creative solutions that achieve business results and delight customers worldwide• Manage a full-service, in-house creative team handling creation and transcreation of all global creative deliverables• Eliminate reliance on costly third-party agencies by leveraging internal expertise• Develop and implement strategies to deliver impactful content tailored to diverse markets• Align creative solutions with broader business objectives within the WFS Marketing ecosystemOur team plays a crucial role in WFS Marketing\'s mission to deliver exceptional, multi-channel candidate experiences that attract and hire with maximum efficiency and precision. By blending creativity with data-driven insights and operational excellence, we\'re reshaping how Amazon approaches creative solutions at scale.

EDUCATION

2008 — 2012

University of Limerick

Bachelor of Business Studies, Marketing | Economics and Finance | Law | Accounting

2012 — 2013

University of Limerick

Master of Science (MSc), International Management and Global Business

2016 — 2016

Fitzwilliam Institute

Professional Diploma, Digital Marketing & Social Media

SKILLS

Business DevelopmentDigital MarketingNegotiationMarket AnalysisSocial NetworkingForecastingCorporate EventsManagementTeamworkCustomer ServiceSalesforce.comMicrosoft OfficeSalesStrategySocial Media MarketingPowerpointMicrosoft ExcelBudgetsInternational SalesTm1Event ManagementMbtiPetroleumLeadershipFinancial AnalysisAnalysisNew Business DevelopmentSales ManagementResearchProject PlanningInternational BusinessMarketingMicrosoft WordTeam LeadershipMarketing StrategyProject ManagementBusiness StrategyProcess ImprovementMarket ResearchInternational Marketing

ABOUT HEATHER MCCORMACK

Passionate about employer branding and talent acquisition marketing. Analytically driven and inherently creative.Our mission is to be Earth’s most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

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Heather McCormack — Sr Manager, Global Creative Services at Amazon in Toronto, ON, CA | Unifers