Heather Jacobs
Global Head of Talent & Development @Sodexo
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WORK HISTORY
Global Head of Talent & Development @Sodexo
EDUCATION
Cornell Peter and Stephanie Nolan School of Hotel Administration
BS, Hotel Management
SKILLS
ABOUT HEATHER JACOBS
I’m passionate about creating environments where people can genuinely thrive. Throughout my career, I’ve been drawn to the intersection of food, hospitality, and people—where experience, culture, and performance all come together.Over the past 25+ years, I’ve worked across both operations and HR, which has given me a strong understanding of what it takes to deliver on the ground, as well as how to build people strategies that truly support the business.Having lived and worked in the U.S, Europe, and the Middle East, I’ve learned how to navigate different cultures and ways of working. I enjoy translating global ambitions into practical, locally relevant actions that resonate with both teams and leaders.I care deeply about building diverse, high-performing teams and creating employee experiences that make a real difference. For me, employee experience isn’t separate from business success—it’s a key driver of it.Today, I partner closely with senior leaders to shape inclusive cultures and future-ready talent strategies. My focus is on strengthening the talent pipeline for long-term growth—through thoughtful hiring, development, and delivering impactful employee experiences at scale.
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