Heather Gordon

Director of Consumer Banking @Payactiv

Los Angeles, CA, US
EMAILS
h••••••@payactiv.com
MOBILE NUMBERS
+19•••••••90

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WORK HISTORY

Aug 2025 — Present

Director of Consumer Banking @Payactiv

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CA, US

EDUCATION

N/A

University of Phoenix

Business Management

2015 — 2018

University of Phoenix

Bachelor of Science, Business

SKILLS

BudgetsSales ProcessOutlookHtmlAdp PayrollStrategic PlanningC++ManagementTeam BuildingTrainingCustomer Relationship Management (Crm)Public SpeakingTeachingLeadershipBusiness Process ImprovementEditingSaasSalesforce.comCustomer ServiceMicrosoft ExcelPowerpointBusiness DevelopmentSoftware as a Service (Saas)EnglishCold CallingPerformance ManagementCrmWindowsPhotoshopHuman ResourcesJavaMicrosoft WordNegotiationMicrosoft OfficeSalesCAccount ManagementResearchProcess ImprovementEmployee Benefits

ABOUT HEATHER GORDON

At UKG, our dedication to customer success is paramount, and as the Customer Success Manager, I embody this commitment through tailored support and strategic account management. The focus is on maximizing system efficiency for clients, crafting personalized training, and ensuring swift resolution of pressing issues. My competencies in interpersonal communication and customer presentations are instrumental in achieving high customer satisfaction.In the role of Executive Relationship Manager, I continue to foster profitable partnerships and client growth, aligning UKG\'s innovative solutions with diverse industry needs. These efforts have led to significant contract renewals and client loyalty, showcasing the value we bring to the employee experience. Our team is driven by the shared mission of enhancing business outcomes and upholding UKG\'s esteemed reputation in cloud-based human capital management.

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