Billy Kerr

Lead Business Operations Analyst @Payactiv

Oakland, CA, US
EMAILS
w••••@payactiv.com
MOBILE NUMBERS
+16•••••••94

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WORK HISTORY

Jan 2026 — Present

Lead Business Operations Analyst @Payactiv

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EDUCATION

2013 — 2014

City College of San Francisco

Computer Science

2004 — 2009

San Francisco State University

B.S, Kinesiology; Exercise and Movement Science

2002 — 2004

College of San Mateo/Skyline College

A.A, Liberal Arts

SKILLS

Microsoft PublisherSales OperationsCustomer ServiceCustomer SatisfactionLeadership DevelopmentLong-Term Customer RelationshipsProblem SolvingMicrosoft WordTeam LeadershipTeam ManagementVisual MerchandisingMac OsCrmFashionRecruitingSalesSalesforce.comOperating BudgetsStore ManagementTeam BuildingManagementSocial Media MarketingMicrosoft ExcelPowerpointEvent PlanningInventory ManagementCoachingClient Relationship BuildingSocial MediaLeadershipPhotographyHiringTime ManagementCreative SolutionsProject CoordinationMerchandisingSocial NetworkingFacebook

ABOUT BILLY KERR

With over 8 years of work experience in payroll, customer support, and implementations, I am a passionate and driven professional who strives to deliver excellent service and solutions to my clients. I have a strong background in designing and documenting implementation, operational, and customer support processes. I have an extensive history of hiring and training exceptional teams, collaborating with product and engineering teams, and fostering long-term customer relationships.

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