Hayley Clines
Regional Billing and Operations - Emea @Amazon
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WORK HISTORY
Regional Billing and Operations - Emea @Amazon
Driving operational and strategic initiatives across the partnership lifecycle to scale teams, processes, and revenue efficiently.Oversee end-to-end partnership operations, from onboarding and launch to post-sales and account management, ensuring seamless execution and strong partner relationshipsBridge sales and finance functions by aligning policy, process, and execution to improve sales planning and financial impactDrive process improvements and operational efficiencies, streamlining workflows to deliver more with fewer resourcesChampion a culture of customer obsession, proactively enhancing partner experience and long-term engagementAnalyze performance data to identify opportunities for revenue growth and implement scalable operational solutionsLead cross-functional initiatives that connect day-to-day operations with broader business goals
EDUCATION
University of Surrey
2:1, BSc Business Studies
SKILLS
ABOUT HAYLEY CLINES
Operations, Strategy & Execution | Delivering Impact Across EMEA.Bridging sales and finance to turn strategy into measurable results — aligning policy, process, and people to create a more collaborative approach to sales planning and financial impact. With experience across multiple countries, currencies, and tax frameworks, I deliver results, streamline operations, and drive revenue while improving cross-functional efficiency.Now focused on operational and strategic initiatives, I scale teams, optimize processes, and align day-to-day execution with broader business goals — all with a start-up mindset. I thrive in fast-paced, complex environments where smart systems, strong execution, and strategic thinking turn plans into measurable impact.
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