Hasti Toossi
Software Engineer @PolyAI
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WORK HISTORY
Software Engineer @PolyAI
Toronto, ON, CA
Built and improved AI voice assistants for the customer service needs of clients in various fields, e.g. healthcare- Wrote and tested Python code according to client requirements; integrated third-party REST APIs- Developed a code generation tool for third-party API integrations using Jinja- Communicated with clients regarding telephony integrations and business requirements- Worked closely with team members and mentored new joiners.
EDUCATION
Sharif University of Technology
Bachelor's of Science (Unfinished - Transferred to U of T)
University of Toronto
Honours Bachelor's of Science
Manzoumeh Kherad Institute
High School Diploma
ABOUT HASTI TOOSSI
I am a software engineer at PolyAI where I work on AI voice assistants for customer service. I graduated in 2024 from the University of Toronto with a Honours Bachelor of Science with High distinction. I completed a Specialist in Computer Science Specialist, Major in Mathematics, and Minor in Linguistics. I have published two Natural Language Processing papers. I am currently working on my third paper, in the Theory of Programming Languages (Type Theory). I have also acquired teaching experience through my three TA positions at the University of Toronto.
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