Hassan Jebai

Operations Manager i @Amazon

Ottawa, ON, CA

Successfully led a team of 80+ AAs and maintained the highest standards of safety, quality, attendance, and performance-Collaborated with support teams and stakeholders, including Safety, Engineering, Loss Prevention, Quality Assurance, TOM, and Human Resources, to develop plans that aligned with business objectives- Conducted regular assessments of warehouse performance and identified opportunities for improvement, demonstrating the ability to analyze data and identify growth opportunities- Developed and implemented projects, that contributed to increasing certain areas\' capacities within the fulfillment center between 30% and 100%. In addition to optimizing operations process efficiency through enhancing productivity and saving labor hours - Acted as the primary point of contact for internal and external projects, ensuring key project milestones were met on time, contributing to the successful completion of projects-Collaborated with cross-functional teams to resolve issues and improve customer experience, demonstrating the ability to collaborate effectively with others and drive customer success

Rawdah High School

Lebanese Baccalaureate, Life Science

HEC Montréal

Master of Science - MS, Finanacial Economics

Zicklin School of Business

Exchange Program, Economics

Lebanese American University

Bachelor's degree, Economics with Distinction