Hasitha Herath

Assistant Manager @SmartStop Self Storage

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2024 — Present

Assistant Manager @SmartStop Self Storage

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Vaughan, ON, CA

Managed operational activities for a store with 1100+ customers, ensuring smooth daily functions and compliance with legal standards and company policies. Utilized conflict resolution skills to address 20+ customer concerns monthly, achieving a resolution rate of 98% and maintaining a positive environment.Budget: Increased monthly budget performance by 200%, while consistently receiving minimum of 15 positive customer reviews each month, reflecting exceptional service quality and enhancing overall organizational efficiency.

EDUCATION

2002 — 2008

St. Peter's College

Advanced Level 2008, Commerce

N/A

Cardiff Metropolitan University

Master of Business Administration - MBA, Business Administration and Management, General

2011 — 2013

Chartered Institute of Personnel Management (CIPM).

Professional Qualification in Human Resource Management, Human Resources

ABOUT HASITHA HERATH

As a dynamic HR professional with extensive experience across various sectors, I am…

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Hasitha Herath — Assistant Manager at SmartStop Self Storage in Mississauga, ON, CA | Unifers