Hasin Israq

Field Tech Ii @Compucom

CA

Supporting major organizations including Service Ontario, Cities, Canada Post, BMO, Shell, Home Depot, Tim Hortons, 7-Eleven, Ontario Driving Test and etc across diverse environments.• Skilled in hardware and software troubleshooting, device installation, network connectivity, and maintaining critical IT infrastructure.• Experienced in managing tickets, resolving escalated issues, and providing excellent service to ensure minimal downtime.• Adept at collaborating with teams, documenting resolutions, and maintaining detailed work reports for continuous service improvement.