Harshit Raj

Relationship Manager @ICICI Bank

Hyderabad, IN

As part of the NRI Services team at ICICI Bank, I handled end-to-end customer interactions, assisting NRI clients with account openings, KYC verification, and a wide range of banking services. I actively promoted premium offerings like Pro and Premia, contributing to increased product adoption and customer satisfaction. My role also involved guiding customers through mobile banking setup, international fund transfers, and resolving service-related queries efficiently. I consistently met monthly conversion targets while ensuring full compliance with RBI regulations and internal standards.

CIMAGE Group of Institutions, Patna

Bachelors of Computer Application