Harsh Rawat
Senior Engineering Manager(Director Level Scope) @GetYourGuide
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WORK HISTORY
Senior Engineering Manager(Director Level Scope) @GetYourGuide
Berlin, DE
Supply Tech Group (7 teams)Scope: Lead ~50 engineers across 7 teams; manage 5 Engineering Managers directly (+2 EMs in the next layer). Directly lead 2 Staff Engineers (one operating close to Principal scope). Own multi-quarter portfolio strategy and execution across core supply domains; drive prioritization, dependency management, and delivery against business goals. Improved portfolio technical health across key areas Reduced booking and reservation failures: improved reservation error rate from ~2.1% → ~1.0% and reduced booking errors from ~8% → ~4%; reduced unconfirmed bookings for top options from 200+ YTD to single digits. Delivered material commercial impact through group roadmap, including initiatives unlocking €25M+ GMV uplift and recovery improvements contributing €2M+ annual GMV at ~44% recovery rate.Drove cost-to-serve improvements: delivered €330K+ annualized savings via machine translation spend optimization. Elevated reliability and operational excellence: reduced Sev-1 incidents from 7 → 0 year-over-year; strengthened testing and operational readiness in critical flows. Led simplification and quality improvements in core Inventory flows (API consolidation, clearer ownership boundaries), driving ~test coverage gains, fewer incoming bugs, and MTTR improvements from hours to minutes for key incidents. Strengthened leadership bench: coached EMs and prepared one EM for growth into a Senior EM role; scaled technical decision-making through Staff+ leadership.
EDUCATION
Lilawati Vidya Mandir Sr. Sec. School
Sr. Secondary, Computer Science
Punjab Technical University
Bachelor of Technology (B.Tech.), Information Technology
Lilawati Vidya Mandir Sr. Sec. School
Higher Secondary
SKILLS
ABOUT HARSH RAWAT
A full stack engineer with more than 11 years of experience in distributed systems and scaling infrastructure. An expert in building technology teams from scratch. Mentoring and building talent in multiple domains for more than 5 years.
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