Harry Thomson
Senior Account Executive @Capsule
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WORK HISTORY
Senior Account Executive @Capsule
Manchester, GB
EDUCATION
The University of Sheffield
Bachelor of Arts - BA, Business, Management, Marketing, and Related Support Services
ABOUT HARRY THOMSON
Most SMEs don’t struggle with CRM because of the software. They struggle because their sales process isn’t clear or consistently followed.I work with service based B2B businesses every day who want better visibility, forecasting, and follow up but feel let down by spreadsheets or their current CRM.In reality, the tool is usually doing its job.The real problems are- unclear ownership- inconsistent habits- and different definitions of what “good” looks likeMy role sits across the full sales cycle - from first conversation to CRM setup and ongoing use - which means I see where things break and why.I work closely with founders, sales leaders, marketers, and sales teams across:FinanceAccountingLawHRIT ServicesConsultingManufacturingConstructionArchitectsFreelancersMy focus is simple:Help SMEs build CRM systems that mimic how your business really works - not just best case scenarios.If you’re trying to make your CRM actually useful instead of another admin task, drop me a DM!
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