Harley Heuer
Customer Service Manager @Publix Super Markets
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WORK HISTORY
Customer Service Manager @Publix Super Markets
Haines City, FL, US
EDUCATION
Gulf High School
International Baccalaureate Diploma
Florida State University
Bachelor's degree, Entrepreneurship/Entrepreneurial Studies
ABOUT HARLEY HEUER
Dedicated leader with 16 years of customer service expertise and 9 years managing teams at Publix Supermarkets, where I’ve overseen front-end operations at eleven different stores, I’ve led training initiatives for 20+ locations, and fostered a culture of empowerment and teamwork. Skilled in resolving customer inquiries, optimizing processes, and building strong relationships, I’m passionate about driving results and supporting community impact—evidenced by raising for Special Olympics and coordinating events for United Way.With a Bachelor of Science in Business Administration from Florida State University, I’m now eager to leverage my leadership and operational strengths in new environments outside retail. I’m exploring opportunities in client success, operations supervision, training coordination, community outreach, or customer experience management, where I can contribute to growth and collaboration. Open to connecting with like-minded professionals—let’s chat about how I can add value to your team!
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