Drashti Dodia
Customer Service Clerk @Publix Super Markets
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WORK HISTORY
Customer Service Clerk @Publix Super Markets
Athens, GA, US
Assisted an average of 80–100 customers per shift, providing friendly and efficient service that contributed to a customer satisfaction rate exceeding 95%- Processed 150+ transactions per shift with a 99% accuracy rate in cash handling and register balancing- Resolved customer inquiries and complaints promptly, reducing escalated issues by 20%.
EDUCATION
The University of Georgia
Bachelor of Applied Science - BASc
ABOUT DRASHTI DODIA
Computer Science Student | Passionate About Tech & InnovationI’m a Computer Science undergraduate at the University of Georgia, always eager to learn, build, and explore new technologies. From software development to data analysis and cybersecurity, I enjoy tackling complex problems and finding creative solutions.I’ve worked on projects involving software testing, web development, and large-scale data processing, and I love experimenting with new tools and frameworks. Whether it\'s coding, collaborating on tech projects, or participating in hackathons, I’m always looking for opportunities to grow and challenge myself.Outside of tech, I enjoy hiking, watching football, and mentoring new students to help them transition smoothly into university life.Let’s connect and talk tech!
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