Harlan Bradford

WORK HISTORY

EDUCATION

ABOUT HARLAN BRADFORD

For over twenty-five years, I\'ve been helping organizations navigate their most critical business challenges such as, transforming legacy systems into modern, efficient platforms that drive real business value. As an Account Executive at Pegasystems, I partner with clients to turn complex transformation initiatives into strategic advantages.My journey to Pega took me through Accenture Mortgage Cadence, Provenir, and Salesforce, but it was my experience as founder of The Bradford Group, LLC that shaped my approach to client success. Building a full-service investment and commercial mortgage firm from the ground up taught me that sustainable growth requires more than technology—it demands systems that ensure compliance, prevent fraud, and deliver measurable results. I developed quality control modules and the Customer Reconciliation System that transformed how we matched client needs with program deliverables, improving service delivery and retention.Throughout my career at organizations like Pitney Bowes, Kewill Solutions, and Progress Software, I\'ve specialized in solution selling that addresses the complete lifecycle—from identifying client needs and conducting assessments to contract negotiations and implementation. I\'ve successfully sold and implemented highly integrated solutions ranging from to focusing on complex business applications that maximize billing accuracy, rating precision, and routing efficiency.What drives me is seeing clients realize the value of their software investments. Whether it\'s reducing operational deficiencies, improving compliance with regulatory standards, or building competitive advantages through technology, I bring a strategic, outcome-oriented approach that transforms fragmented systems into cohesive workflows.I hold a MBA from Georgia State University, a Bachelor of Science in Marketing from Oral Roberts University and studied Spanish at the University of Salamanca in Spain—I\'m fluent in Spanish and enjoy connecting across cultures. As a proud father of twins and monthly mentor at KIPP Woodsom Park Academy, I believe in continuous growth and paying it forward.I live by a simple philosophy: strive every day to be better than you were the day before. It\'s okay to be wrong as long as you make every effort to admit it and move forward as a better person. This commitment to continuous improvement guides both my professional and personal life.