Hark Thandi

Crm Manager @Purplebricks

Birmingham, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2022 — Present

Crm Manager @Purplebricks

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Birmingham, GB

EDUCATION

2003 — 2006

Coventry University

BA (Hons) Graphic Design

SKILLS

Graphic DesignCrmEmail MarketingEmail Marketing SoftwareEmail Newsletter DesignEmail StrategyDatabase ManagementDatabase MarketingCampaign ManagementCampaign StrategiesHtml EmailsEmail ClientsGraphicsWeb DesignIllustratorLogo DesignArt DirectionTypographyPhotoshopAdobe Creative SuiteIndesignIllustrationOnline AdvertisingSocial MediaDigital MarketingMarketing StrategyOnline MarketingSocial Media MarketingData AnalysisData SegmentationCustomer Segmentation StrategyCustomer Relationship Management (Crm)Crm Databases

ABOUT HARK THANDI

Senior CRM Specialist with 15+ years’ experience delivering customer lifecycle, retention, and personalisation strategies across eCommerce, Hospitality, Medical, and Estate Agency sectors.Deep expertise in Salesforce CRM, Salesforce Marketing Cloud, Klaviyo, and Ometria, with a proven record of leading CRM transformation, improving data quality, and driving measurable revenue growth. Trusted senior leader experienced in owning CRM roadmaps, managing cross-functional stakeholders, and scaling high-performing teams.

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