Harish Udaya Shankar
Quality Performance Manager @BAT
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WORK HISTORY
Quality Performance Manager @BAT
Quality Performance Manager responsible for multi-category FMCG portfolio. Engaging with both internal & external stakeholders based across the globe to ensure & deliver best in class performance of group business deliverables.Key Result Areas:•Responsible for managing end to end quality with a focus on consumers experience through performance evaluation and identification of continuous improvement opportunities across multi-category FMCG product portfolio.•Managing ETL process efficiently for global reporting across databases (Azure Blob & Snowflake) to ensure results are consolidated in EDP data lake consistently and in compliance to regulations & presented in effective Power BI reports.•Delivering Global Quality Performance analysis & facilitating quality improvement initiatives across Factories and End Markets in order to improve KPI performance.•Evaluate & deduce consumer insights and present analysis to cross functional teams (Ex:Marketing, Operations, Manufacturing R&D) in order to deliver product improvements.•Driving consumer sentiment analysis of new product launches and monitoring existing portfolio across multiple social media platforms and designated websites to marketing and category teams to focus on areas for improvement.•Establishing and maintaining effective working relationships with a variety of stakeholders, managing their expectations to drive collaboration & deliver business excellence. •Identify, analyse & drive improvements activities in order to optimise process simplification (lean implementation) through digitisation initiatives including Microsoft suite tools & automation to deliver cost savings.•Experienced in managing data analytics projects on ERP systems & competent in data visualisation package (Power BI).
EDUCATION
Visvesvaraya Technological University
Bachelor of Engineering (B.E.)
Brunel University London
MSc
SKILLS
ABOUT HARISH UDAYA SHANKAR
Mechanical Engineer with a master’s degree in engineering management and equipped with 10…
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