Harish Erenty

Marketing Specialist @Deltek

Bengaluru, IN

Executed CRM operations in Salesforce and HubSpot including lead creation, contact enrichment, account setup, and SDR routing via workflow automation. ·Supported marketing campaigns and webinars by creating campaigns in Salesforce and updating post-event lead/contact records. ·Used Salesforce Data Loader for high-volume data imports/updates, ensuring CRM accuracy and compliance. ·Researched and qualified leads using ZoomInfo, LinkedIn Sales Navigator, Google, and company websites, boosting SDR engagement. ·Built real-time Salesforce dashboards and reports to track campaign metrics, lead distribution, and audit compliance. ·Handled lead processing from partners like G2 Crowd, Software Advice, and ADP, converting them into accounts/contacts and assigning to reps. ·Performed daily CRM audits to check for duplicates, lead hygiene, and data quality across marketing and sales records. ·Provided frontline customer support by routing software/business issues to the right account owners or tech teams. ·Managed Salesforce Opportunities and Tasks, ensuring clean pipelines, proper stage updates, and timely follow-ups. ·Led a 9-member team in CRM operations, reporting, and campaign support; conducted process update meetings and reported to leadership.

PES University

Bachelor's degree