Hank Ross

WORK HISTORY

SKILLS

ABOUT HANK ROSS

Customer-First Leader of High-Functioning Teams I bring an 20+-year track record developing winning sales teams, executing go-to-market strategies, and ensuring that customers have the most positive experience. This includes successfully winning and sustaining customers across small to large accounts, as well as, corporate, state, and local government clients.At the heart of this customer-first commitment, is team leadership and relationship building. I am known for aligning stakeholders and acting as a buffer between headquarter and sales teams. I am adept at bringing together cross-functional teams around common outcomes. I remove barriers and employ situational team leadership approaches in the delivery of organizational goals. I understand that I can only be successful if I succeed in developing and engaging individuals to win as a team. As such, I set my teams up for success while managing them like chess pieces - all moving in different directions, motivated differently, and bring their own unique set of learning and development needs.I am ‘loyal’ to employee-first, customer-first, and company-first in ensuring win-win across all parties. I am proud of the sales leaders I have developed over my career and for having led teams in winning numerous customer accounts and sales awards.I lead with strong data/detail orientation and high intuition. I am adept at measuring progress and prospecting to win and sustain global, national, and regional accounts. With my subject matter expertise in CRM and ERP systems, I am effective and planning and execution of sales quotas.