Haile Naranjo
Licensed Insurance Agent @HealthPlanOne
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WORK HISTORY
Licensed Insurance Agent @HealthPlanOne
FL, US
Conducted thorough needs assessments during inbound and outbound calls to identify clients\' health insurance requirements.Provided expert guidance on ACA plans, including coverage options, eligibility criteria, and application procedures.Facilitated the enrollment process by helping clients complete necessary paperwork and navigate online portals.Addressed and resolved client concerns and questions regarding policy details, coverage benefits, and claims.Maintained up-to-date knowledge of industry trends, regulatory changes, and insurance products to offer accurate and current information.Ensured compliance with all relevant regulations and company policies while delivering exceptional customer service.
EDUCATION
CourseCareers
Technology Sales, Business Development Specialization
Miami Dade College
Associate of Arts - AA, Computer Science
ABOUT HAILE NARANJO
Licensed health insurance agent with a strong foundation in customer service and a passion for helping people navigate their healthcare options with confidence. With experience in both client-facing and back-end roles, I bring a blend of clear communication, empathy, and attention to detail to every interaction.Whether it’s guiding someone through plan enrollment, answering complex benefit questions, or resolving concerns with care and clarity, I strive to make insurance feel more human. I’m especially skilled in building trust, staying organized under pressure, and turning complicated information into simple, actionable steps.Always open to connecting with others in the insurance, healthcare, or service-driven industries who believe in creating positive experiences for people at every step of their journey.
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