Gus Gikas

VP, Client Success @TP

Hamilton, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

Signup · Get unlimited contacts

WORK HISTORY

Jul 2025 — Present

VP, Client Success @TP

View department →

EDUCATION

N/A

York University

Bachelor of Arts - BA, Business & Society

SKILLS

MisEmployee EngagementWorkforce ManagementAcdOutsourcingCost ManagementService DeliveryBusiness AnalysisMetricsCoachingContact CentersChange ManagementManagementAvaya TechnologiesTeam ManagementBpoEmployee RelationsProcess ImprovementContact Center ManagementCustomer Relationship Management (Crm)Operational ExcellenceLeadershipInbound MarketingVendor ManagementAvayaService-Level Agreements (Sla)Business Process Outsourcing (Bpo)Team LeadershipCall CentersPerformance ManagementCrmCustomer RetentionCustomer ServiceIexSlaOffshoringTransition ManagementCopcOperations ManagementCustomer Satisfaction

ABOUT GUS GIKAS

I am an impactful and results-driven leader with a 14-year executive career in global outsourcing and contact centre operations. Throughout my career, I\'ve employed a highly strategic and analytical mind to consistently deliver inventive and value-add business strategies, client solutions, and internal change initiatives to drive operational success and overall business profitability. As a seasoned executive, I\'m dedicated to building and maintaining relations with direct reports, global leadership, and clients rooted in transparent communication and a genuine drive towards mutually successful outcomes. Overall, I leverage a proven and celebrated track record of exceeding expectations across revenue generation and annual cost savings.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.