Gurpreet Singh Sahni
Information Technology Service Desk Team Lead @ChargePoint
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WORK HISTORY
Information Technology Service Desk Team Lead @ChargePoint
Gurugram, IN
EDUCATION
Glasgow Caledonian University
Master of Science (MSc), Wireless Networking
Amity University
Bachelor of Science (BSc), Information Technology
ABOUT GURPREET SINGH SAHNI
I am a strong graduate with a real passion to pursue a career in IT. I have demonstrated this by taking the initiative to complete a self-funded hands-on training course where I gained industry-recognized certifications and hands-on training in IT. I was working in an IT Admin role supporting more than users. From this work, I have developed excellent team working and communication skills, face-to-face, via email, and over-the-phone logging issues using the ITSM login system. I have used Active Directory to manage user accounts, reset passwords, and troubleshoot faults on Windows 7/10, MS Office 2013, Outlook, Goods application, Blackberry, and Printers. I am also familiar with the TCP/IP protocol suite, Active Directory, DHCP, DNS, LAN technologies, and Ethernet LAN concepts. I have also learned how to confidently work under pressure under strict deadlines and handle difficult situations in a sustained professional manner.
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