Guillermo Baistrocchi
Sr Strategy Manager @Caterpillar Inc.
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WORK HISTORY
Sr Strategy Manager @Caterpillar Inc.
Miramar, FL, US
Spearheaded the expedited redesign and successful early delivery of 5 global Operational Excellence Programs (including content and support tools) in only 4 months (18 months is typical), improving operational capabilities and customer experience readiness- Improved results of global commercial program, achieving 50% dealer compliance with program criteria in 10 months, by developing and implementing an enhancement plan, addressing operational gaps, and training stakeholders across the Americas- Maintained strong governance with dealer principals to align strategies and resolve key issues.
EDUCATION
Michigan Ross School of Business, 10k Feet, WDHB, Caterpillar
Leadership Development Program, Leadership
Instituto Tecnológico de Buenos Aires
Engineer, Naval Architecture and Marine Engineer
AOTS - Yokohama Kenshu Center
Small and Medium Enterprise Management, Management
Caterpillar University
6 Sigma Black Belt, 6 Sigma
Columbia Business School
High Impact Leadership, Leadership
SKILLS
ABOUT GUILLERMO BAISTROCCHI
I’m a dealer network and distribution leader with deep global experience across the Americas, built over a long and progressive career at Caterpillar Inc. I am committed to helping dealer organizations perform at their best—operationally, financially, and culturally—while ensuring long-term continuity and customer value.I’ve spent my career working at the intersection of strategy and execution, partnering closely with dealer principals, leadership teams, and cross-functional stakeholders to drive growth, strengthen governance, and accelerate transformation. I’m especially energized by complex challenges: network optimization, consolidation, aftermarket growth, and leadership development in multicultural environments.What I’m known for• Leading and optimizing performance across 24 dealers in Mexico, Central America, the Caribbean, and Northern South America, consistently exceeding network development and consolidation objectives.• Accelerating transformation by redesigning and delivering 5 global Operational Excellence Programs in just 4 months—far ahead of typical timelines.• Improving global commercial program adoption to 50% dealer compliance in 10 months through focused gap analysis, training, and hands-on execution support.• Driving sustained double-digit aftermarket growth: 31.3% in 2021 and 25.7% in 2022 across key regions.• Leading Mexico to a 51% industry market share, the highest global performance for construction prime products and aftermarket.• Orchestrating the consolidation of 5 dealerships into 3, enabling one dealer to triple its business and another to grow mining operations by 25% within a year.• Building and developing high-performing teams with engagement scores up to 100%, while recruiting and mentoring future leaders.• Supporting dealer continuity through structured succession planning and long-term leadership development.I bring a data-driven mindset, a collaborative leadership style, and a strong belief that sustainable results come from empowered people and aligned strategies. Bilingual in English and Spanish, with working Portuguese and basic Japanese, I’m comfortable leading across cultures and markets.
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