Gilberto Tejera

Senior National Accnt Manager - Socal & Nevada @Southwest Airlines

Los Angeles, CA, US
EMAILS
g••••••••@wnco.com
MOBILE NUMBERS
+14•••••••67

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WORK HISTORY

Jan 2023 — Present

Senior National Accnt Manager - Socal & Nevada @Southwest Airlines

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Los Angeles, CA, US

Dedicated to representing the Southwest Airlines Brand to large corporations, establishing a trusted advisor relationship through understanding the corporation’s travel objectives and challenges, and driving cosideration through levering Southwest’s business travel products, programs, and services.

EDUCATION

1987 — 1989

Marquette University

n/a, Liberal Arts and Sciences/Liberal Studies - completed 48 credit hours

1982 — 1987

Academia Menonita

High School

2017

Strayer University

Bachelor's degree, International Business

2014

Strayer University

Associate's degree, Business Administration and Management, General

1989 — 1991

Universidad Politecnica de Puerto Rico

n/a, Electrical Engineering - completed 36 credit hours

SKILLS

EnglishSpanishBusiness PlanningOperations ManagementCrmProgram ManagementSales OperationsPricing StrategyCustomer ServicePricingMicrosoft ExcelSystem AdministrationForecastingProject ManagementBusiness Process ImprovementTourismTravel ManagementAccount ManagementMarketing StrategyBusiness DevelopmentStrategic PlanningTeam LeadershipBusiness StrategyTeamworkStrategyNegotiationTeam BuildingManagementNew Business DevelopmentLeadershipSalesProcess ImprovementAnalysisSales ManagementPortugueseKey Account ManagementBudgetsCustomer Relationship Management (Crm)MarketingContract Negotiation

ABOUT GILBERTO TEJERA

With over 10 years of progressive experience in the airline and travel industry, I am a Senior National Account Manager at Southwest Airlines, where I represent the Southwest Business brand to large corporations in Southern California and Nevada. My mission is to establish trusted advisor relationships with key decision-makers, understand their travel objectives and challenges, and drive consideration through leveraging Southwest\'s business travel products, programs, and services.I have a proven track record of success in building and maintaining high-volume accounts with excellent retention and loyalty, as well as developing new business opportunities and increasing channel revenue. I am a disciplined analyst and a strong negotiator with strategic market planning and cross-cultural communication skills. I am also fluent in English, Spanish, and Portuguese, which enables me to interact effectively with diverse clients and stakeholders. I am proficient in using Salesforce.com, presentation skills, and problem solving to deliver value and satisfaction to my customers.

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