Gregory Butto

Vice President of Casino Operations @Hollywood Casino Toledo

Toledo, OH, US

Oversee entire operation for slots, table games, poker and security.• Rearranged the casino floor, to have all the table games in one section and increasing our new slot product at the main entrance. Resulting in an increase in lease and new product games to 3x and 4x house average.• Added commission free and 5 treasures side bet to baccarat resulting in an increase in 300% drop YOY.• Had a record customer service score for the first quarter at the property since the property opened in 2012. Leading to increased morale, engagement, and team building.• Implemented a completely new table games schedule eliminating waste and increasing the toke rate by $3 per hour.• Became fully staffed in table games which has never been done before at the property.

Penn State University

Bachelor's degree, Hospitality Management: Casino Management