Greg Wesson
Senior Technical Program Manager @8x8
Signup · Get unlimited contacts
WORK HISTORY
Senior Technical Program Manager @8x8
London, GB
Managing multiple cross-team and cross-organisation projects to deliver telephony solutions for 8x8\'s contact centre solution (CCaaS - contact centre as a solution). Key projects include delivery of a refactored telephony stack into micro-services, replacing monolith software up to 20 years old, delivery of a softphone capability within 8x8\'s Agent Workspace solution, and delivery of specific solutions to drive high availability and greater resilience in the 8x8 CCaaS service. Also manage the day-to-day triage and assignment of customer reported bugs that require engineering to review to ensure that issues are resolved quickly and to customer\'s requirements.
EDUCATION
Western University
BSc, Computer Science
ABOUT GREG WESSON
Experienced strategically and operationally in effecting transformational change, I…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.