Greg Malkin
Director @Capgemini Invent
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WORK HISTORY
Director @Capgemini Invent
I lead the Energy Retail portfolio for our UK consulting practice, helping clients to design, deliver and implement digital and CRM/CX solutions that improve the service they deliver to customers in the most cost efficient way possible.
EDUCATION
The University of Sheffield
BSc (Hons), Russian Studies
SKILLS
ABOUT GREG MALKIN
Experienced, delivery-focused transformation professional who has worked across a number of sectors but mostly focused on Customer Transformation and CRM in energy retail and utilities. I help clients shape CX and CRM business strategy and translate that into projects and programmes of change. Lead the CRM Community of Practice in our energy retail sub-sector.
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