Greg Kern
Client Engagement Manager @eClerx
Austin, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2025 — Present
Client Engagement Manager @eClerx
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Austin, TX, US
EDUCATION
N/A
Texas McCombs School of Business
MBA, Business Administration and Management, General
N/A
Texas McCombs School of Business
Master of Business Administration - MBA
N/A
Texas State University
Bachelor of Science (BS), Computer Science
SKILLS
BpoP&L ManagementService DeliveryBusiness AnalysisStrategySalesProcess ImprovementManagementLeadershipCross-Functional Team LeadershipBusiness Process Outsourcing (Bpo)Managed ServicesContact CentersFaoCloud ComputingPre-SalesPerformance ManagementCrmOutsourcing ManagementBusiness Process ImprovementTelecommunicationsAccount ManagementContract NegotiationOffshoringLead GenerationCustomer SatisfactionStrategic PartnershipsOutsourcingBusiness TransformationSales OperationsCustomer RetentionProfessional ServicesExecutive ManagementEnterprise SoftwareSolution SellingBusiness DevelopmentCall CentersProgram Management
ABOUT GREG KERN
20 years of experience with all aspects of call center and back office operations, financial modeling, and outsourcing.Specialties: Solution modelingContract negotiationAsset acquisitionBPO - Front office and back officeGlobal outsourcing marketsRFP/RFI
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