Leor Grebler
Principal Product Manager @Genesys
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WORK HISTORY
Principal Product Manager @Genesys
Responsible for designing and implementing Genesys\' roadmap for native and extended voice transcription services. Voice transcription forms the base for assessing quality of interactions between employees and customers. More accurate and readable transcripts lead to a better understanding of how interactions are handled and whether they\'re leading to happier outcomes. Voice transcription is part of Speech & Text Analytics and is part of Genesys\' offering of Workforce Engagement Management. Previous, was responsible for evaluating and implementing technologies to help employees have a better and more fulfilling experience in their work, including being more productive and satisfied, and having better relationships with their colleagues.
EDUCATION
Ryerson University
Certificate, Project Management
Carleton University
B. Eng., Aerospace
SKILLS
ABOUT LEOR GREBLER
Principal Product Manager for Voice Transcription / Workforce Engagement Management at…
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