Graeme Brannen
Engagement Manager @Capgemini
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WORK HISTORY
Engagement Manager @Capgemini
London, GB
Act as the Senior Point of contact from Delivery on multiple engagements across Sectors in the Salesforce Business Unit. Communicate to stakeholders about all relevant aspects of projects and deliverables, in line with contract, project baseline, project status and client feedback.Ensure that all project issues and escalations are managed proactively and to all parties satisfaction and that overall governanace is in place at all levels, internally and externally to the client.Manage the commercial and financial aspects of the engagement successfully,
EDUCATION
Coventry University
Applied Biology
Scalby School
Applied Biology
SKILLS
ABOUT GRAEME BRANNEN
Motivated Engagement Manager with a deep knowledge and understanding of the Quality Assurance and Delivery Process. Able Communicator skilled in developing relationships with all levels of IT and Business Stakeholder, with a wealth of experience in providing tailored and practical solutions to Programme and Operational issues.Experience of delivery in a number of diverse industries with a broad spectrum of compliance and regulatory challenges, spanning Publishing, Manufacturing, Retail, Commercial, Professional Services, Local Government, Telco and Pharmaceutical.Adept in creating and operating Project and Programme teams utilising onshore resource sourced from professional resources, Business Users or Development staff, or utilising third party Offshore facilities.Other skills/qualifications include:Certified ISEB/ISTQBPRINCE2 Practitioner QualifiedCRB ClearedCertified in SAP AuthorisationsGood working knowledge of package solutions, including Salesforce and SAP25 years in the IT Industry, 22 in Management, Test Programme Lead on 7 ImplementationsExpert in HP Quality Center user and Administration, Jira, and multiple other management toolsDeep understanding of Programme and Project Management Methodologies (V Model and Agile)Developed and Managed Teams from 3 to 100 peopleDevelop pragmatic solutions designed around budgets and business needsAdvocate of Cost of Quality, Risk based Testing and Shift Left TestingAdvocate of Training and Mentoring techniques with all levels of team member
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