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Grace Clements
Branch Manager @Komatsu Australia
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WORK HISTORY
Branch Manager @Komatsu Australia
Forecast, budget, and manage a $95M Parts and Service P&L, achieving operational and financial targets- Lead branch operations, providing strategic and operational leadership to enhance efficiency, profitability, and customer satisfaction- Oversee branch operations for 130 employees, fostering a high-performance and accountable culture- Shaped the branch’s strategic direction while maintaining a safe, compliant, and high-performing workplace- Lead labour allocation, staff rostering, and resource planning to meet operational and customer demands- Develop, review, and implement internal Komatsu operational guides and procedures to ensure process excellence- Implement and monitor HSE plans, maintain compliance, and uphold a strong safety culture- Maintain customer engagement and relationship management through monthly on-site meetings with key stakeholders.
EDUCATION
OTEN
Certificate IV in Accounting
OTEN
Certificate IV in Occupational Health and Safety
Griffith University
Bachelor, Business, Management and Marketing,
Forsythes
Certificate IV, Project Management
ABOUT GRACE CLEMENTS
A people-focused leader with over 7 years in the mining industry, working across both OEM and supplier environments. My career has spanned operations, financial performance (including P&L responsibility), health and safety, customer support, and team development — always with a focus on building strong relationships and sustainable results.Before stepping into leadership, I worked in account management, sales, and customer engagement — experience that shaped how I lead today: by listening first, delivering on commitments, and growing strong, capable teams.I’m especially passionate about developing people — both personally and professionally — and helping grow the next generation of female leaders in mining. I hold a Business Degree with majors in Management and Marketing, and I’m always looking to connect with others who care about the future of our industry, our people, and the way we lead.
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