Grace Celestine Tape

Junior Credit Collection and Account Receivable @Woolrich

Bologna, IT

Accurately process and post incoming payments in a timely manner, ensuring correct application in the accounting system.• Reconcile customer accounts and accounts receivable records to ensure accuracy andcompleteness.• Assist clients in resolving billing discrepancies, payment delays, and account-related queries.• Support in debt collection activities, including regular follow-ups and escalations where necessary.• Conduct phone-based collection efforts to ensure timely payments from clients.• Support credit insurance processes, including maintaining up-to-date records and coordinating with insurance providers.• Prepare and issue client invoices in accordance with company standards and agreed-upon timelines.