Gowrishankar Subramanian
Solutions Architect @Wipro
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WORK HISTORY
Solutions Architect @Wipro
London, GB
In my role as a Solutions Architect at Wipro in London, I led the digital transformation of service management by streamlining service workflows in ServiceNow. I developed foundational capabilities to support end-to-end service management, including Incident Management, Troubleshooting & Diagnostics, Order Notifications, and Billing. Additionally, I provided technical leadership to ensure a seamless service journey for our customers.
EDUCATION
Amrita Vishwa Vidyapeetham, Coimbatore
Bachelor of Technology (B.Tech.), Mechanical Engineering
ABOUT GOWRISHANKAR SUBRAMANIAN
Solution Architect with 17+ years of experience in Telecom Products and architecture.• Proven expertise in end-to-end telecom user journeys, covering Sales, Fulfilment, and Service Assurance, with a strong understanding of Architecture Conformance Framework (ACF) processes.• Skilled in leveraging Platform, Sub-Platform, and Portfolio Architecture, ensuring seamless capability exposure through SDKs.• Deep understanding of User Stories, Agile Practices, and hands-on experience with Agile tools for effective solution delivery.• Extensive experience in defining, designing, and managing complex technical solutions across multiple domains, utilizing industry-standard methodologies.• Strong ability to establish and lead enterprise-wide architecture design, governance structures, and product architecture management
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