Glyn Hassell

Esr Contract & Commercial Manager @IBM

Nottingham, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Mar 2021 — Present

Esr Contract & Commercial Manager @IBM

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Contract and commercial lead on the account responsible for liaising with the Client, the wider IBM and IBM sub-contractors and suppliers on all aspects of ESR Agreement Contractual and Commercial obligations. SME for Service Delivery & Service Level Management.

EDUCATION

N/A

The University of Wolverhampton

B.Sc. (HONS)

SKILLS

Software DocumentationStakeholder EngagementProcess ImprovementSolution DevelopmentBid PreparationTeam BuildingManagementCustomer RelationsPmoDisaster RecoveryService Level AgreementsSecurity ManagementItilPrince2Project DeliveryCustomer ServiceIT Service ManagementChange ManagementBid ResponseService Level ManagementPre-SalesCustomer SatisfactionStakeholder ManagementBid ProcessesProgram ManagementBusiness Process ImprovementService ManagementQuality AssuranceSlaTeam ManagementVendor ManagementService DeliveryProcess EngineeringBusiness AnalysisGlobal DeliveryBusiness StrategySupplier Management

ABOUT GLYN HASSELL

Over two decades supporting Healthcare and the Public Sector in the UK, from Patient Administration & Laboratory Systems, through to the Electronic Staff Record.Service Delivery Management - Service Integration - Service Level Management - Solution Manager - Contract & Commercial LeadA 21st Century Renaissance Man :)

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