Glenyer Difo
Bank Teller @Popular Bank
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WORK HISTORY
Bank Teller @Popular Bank
NY, US
Ensure compliance by maintaining audit-ready records and accurate transaction processing.• Resolve billing disputes and identify potential fraud, escalating issues in line with internal protocols.• Provide clear financial guidance to clients, strengthening trust and satisfaction.• Partner with internal teams to improve efficiency in daily branch operations.
EDUCATION
Baruch College
Bachelor of Arts - BA, Business/Corporate Communications
ABOUT GLENYER DIFO
Analytical and client-focused professional with experience in financial services, compliance, and operations support. At Popular Bank, I handle client transactions with precision, resolve billing discrepancies, and maintain audit-ready records to ensure risk controls and regulatory compliance. My background also includes strategic communication, stakeholder engagement, and process improvement through previous roles in corporate communication, marketing, and data tracking.I bring strong problem-solving skills, attention to detail, and the ability to translate complex information into clear, actionable insights. I’m passionate about building a career in banking, compliance, or operations where I can leverage my mix of client service, analytical, and process management experience to drive efficiency and deliver value.Open to opportunities in operations analysis, risk and compliance, client services, and strategy roles in financial services.
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