Gabriella Herrera
Sales and Service Associate @Popular Bank
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WORK HISTORY
Sales and Service Associate @Popular Bank
Brooklyn, NY, US
Identify customer financial needs and recommend suitable banking products and services (deposit accounts, loans, credit cards, etc). Process transactions accurately and efficiently. Provide quality customer service by handling account servicing requests, addressing client concerns, and ensuring overall customer satisfaction. Build relationships with new and existing clients to support branch growth.
EDUCATION
New York University
Bachelor's degree, Economics with Double Minor in Business Studies and Psychology
St. John the Baptist Diocesan High School
Advanced Regents Diploma
ABOUT GABRIELLA HERRERA
Passionate about making banking more transparent and helping customers feel confident in their financial decisions. Throughout my internship and job experiences, I have gained valuable skills in account servicing, transaction processing, compliance, client record management, and customer service. I am an NYU graduate with a B.A. in Economics and minors in Business Studies and Psychology, and I am always interested in opportunities to continue learning and growing within the financial services industry.
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