Glenn Walker
Toyota Sales Manager - Teton Toyota @Teton Auto Group
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WORK HISTORY
Toyota Sales Manager - Teton Toyota @Teton Auto Group
As Sales Manager at Teton Toyota, I oversee daily sales operations, lead a high-performing team of product specialists, and ensure our customers receive a consistent, transparent, and relationship-based buying experience. The role focuses on developing people, maintaining strong showroom process discipline, and driving consistent performance aligned with long-standing dealership standards and manufacturer expectations.Key Responsibilities:• Lead, coach, and develop a sales team to achieve volume, gross, and customer satisfaction targets.• Maintain a structured sales process rooted in follow-through, product knowledge, and customer rapport.• Partner closely with Service, Parts, and Finance to create smooth, customer-focused experiences.• Review daily performance metrics, monitor lead engagement, and support ongoing training initiatives.• Uphold Toyota brand standards, compliance guidelines, and dealership traditions of service excellence.• Foster a culture of accountability, teamwork, and professionalism on the showroom floor.Approach:I believe strong teams are built through clear expectations, hands-on leadership, and consistent communication. My focus is on fundamentals relationship selling, meaningful customer interactions, and disciplined daily habits. This is a forward-looking environment where we honor how the business has always been done, while continually improving execution to meet our customers’ needs.Outcomes:• Increased customer satisfaction by reinforcing structured engagement practices.• Strengthening team capability through ongoing coaching and training.• Supported long-term growth and sales integrity through process consistency.If you’re interested in collaborating on sales leadership, team development, or driving operational performance within the automotive retail space, I’m always open to connect.
EDUCATION
Sierra College
General Studies, Business Administration and Management, General
Brigham Young University - Idaho
Business Management / Marketing, Business Administration and Management, General
NCM Institute
Internet/BDC Operations Management
Ricks College
Business Management / Marketing, Business, Management, Marketing, and Related Support Services
Madison High School
High School Deploma, General Studies
NADA University
Certificate of Completion, General Manager Training
ABOUT GLENN WALKER
Seasoned Automotive Director with a strong history of leading multi-store operations across Accessories, Rental, Detail, and Sales. Proven ability to standardize processes, drive revenue growth, strengthen customer experience outcomes, and build accountable, high-performing teams. I focus on operational consistency, coaching frontline leaders, and ensuring alignment with organizational objectives and OEM standards.My background includes General Manager and Sales Director leadership roles, with deep experience in both retail and wholesale environments. I prioritize disciplined execution, transparent communication, and practical solutions that respect established best practices while keeping an eye toward future growth.Known for developing people, improving workflow efficiency, and elevating profitability, I remain committed to operational excellence and long-term organizational stability. My approach is straightforward: support the team, know the metrics, execute the plan, and continuously refine for better outcomes.
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