Glen Chiasson

Servicenow Practice Manager @RSM Canada

White Rock, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Servicenow Practice Manager @RSM Canada

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Vancouver, BC, CA

Maximizing client business value and ensuring project success.

EDUCATION

2008 — 2011

Conestoga College

Computer Programmer Analyst

SKILLS

Software Development Life Cycle (Sdlc)StrutsJavaItilSoftware Quality AssuranceXmlAgile MethodologiesIT Service ManagementServicenowSqlHibernateC#Software DevelopmentScrumSdlcJava Enterprise EditionEnterprise SoftwareIntegrationDb2Business AnalysisWeb ApplicationsJavascriptProgrammingMicrosoft Sql ServerJunitPl/SqlOracleRequirements AnalysisRegression TestingRequirements GatheringIncident ManagementAnalysisWeb ServicesTestingSoa

ABOUT GLEN CHIASSON

Experienced Practice Manager, Engagement Manager and People Leader working exclusively on the ServiceNow platform since 2013. Excels at developing trusted client relationships by understanding pain points and needs, project team leadership, and successful project delivery ensuring scope, budget and timelines are met by managing client expectations, accurate budget forecasting and resource allocation. Consistently promotes practice and pipeline growth by identifying deeper platform adoption utilizing future state road mapping aligning to client strategic objectives.Advocate of sharing knowledge, industry experiences and mentoring others. Founding organizer of the Vancouver ServiceNow Developer Meetup Group.

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Glen Chiasson — Servicenow Practice Manager at RSM Canada in White Rock, BC, CA | Unifers