Gizem Bozdag
Client Relationship Manager @Deloitte
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WORK HISTORY
Client Relationship Manager @Deloitte
London, GB
EDUCATION
University of Technology Sydney
Bachelor of Business, Finance and Economics
ABOUT GIZEM BOZDAG
I am an extremely customer focused, self-motivated manager driven by achieving customer satisfaction and enhancing the overall customer experience. I have over 5 years of B2B and B2C account management and customer services experience, as well as 3 years of experience leading teams of 8-10 across these two fields.Majority of my experience has been gained with Macquarie Group, providing tailored equipment finance and technology leasing services to suit each of our Enterprise clients’ requirements as they looked to scale up or transform their business with new technology. While performing my managerial duties, I continued to manage a number of our high-profile clients as well as, lead a number of business-side testing activities for our ERP and CSM migrations/implementations. In this role, I also acted as a conduit between the sales and the operations team. Throughout my career I have always strived to learn a product and the operational requirements thoroughly to ensure that I am knowledgeable and can deliver the best and most valuable outcomes to my clients and my team. I am solutions focused and plan a few steps ahead to ensure my solutions are scalable, efficient and realistic.I am also open to new opportunities and do not hesitate to explore new challenges that may push me out of my comfort zone, develop and strengthen my resilience and build up my breadth of experience.
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