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Gissel Guardado Change Agent
Customer Program Manager @Cisco
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WORK HISTORY
Customer Program Manager @Cisco
Mexico City, MX
EDUCATION
Deep Learning AI
AI for Everyone, Artificial Intelligence
Yale University
A Strategic Playbook for Becoming a Principled and Persuasive Negotiator, Business Administration and Management, General
MasterClass
Impactful Giving by Melinda French Gates, Philanthropy
IBM
Machine Learning Introduction for Everyone, Artificial Intelligence
Thetahealing Institute of Knowledge
Intuitive Anatomy, Psicología
Tecnológico de Monterrey
Virtual Interactive Learning Experiences workshop, Education
International Languages Academy
German Japanese Russian Italian Chinese Portuguese French Learning Languages Program , Foreign Languages and Literatures, General
Imperial College London
Creative Thinking: Techniques and Tools for Success
ThetaHealing Institute of Knowledge
DNA3 Thetahealing Certification, Psichology
Thetahealing Institute of Knowledge
You and Your Inner Circle Thetahealing Certification , Organizational Behavior
Buchtik Global
Secrets to Master Emerging Risk Management, Risk Management
Thetahealing Institute of Knowledge
You and the Creator Thetahealing , Coaching
SKILLS
ABOUT GISSEL GUARDADO CHANGE AGENT
A dynamic, team spirit, and performance driven engineering, program and portfolio manager with an extraordinary blend of leadership, and telecommunications/multi areas knowledge. Recognized for keen ability to improve processes, component designs, increase efficiency and good ideas proactively. Ability to communicate and motivate team members to enhance strategic goals and bottom line objectives. Creative problem solving and troubleshooting skills complemented by meticulous and creative detail to identify and find solutions effectively. Experience in program and portfolio management (multi programs and multi vendors based in PMI methodology) and leadership in key accounts for the organization and strong knowledge in a variety of technologies and business areas. Ability to work under pressure and team building, excellent interpersonal relationships.I have been working in a management, technical, network design and support environment for 19 years. In that time, I have worked in Program and Project Management, Engineering, Commutation, VoIP, Networking and Support groups. I have supported service providers and enterprise networks in Ecuador, Argentina, Peru, Colombia, Brazil, Chile, Dominican Republic, Puerto Rico, Nicaragua, Guatemala, Mexico and USA. Management of Programs/Projects with different work teams, internal Corporation Groups, partners, vendors, final customers.I WAS THE FIRST NETWORK CONSULTING ENGINEER IN ECUADOR HIRED BY CISCO SYSTEMS AND ITS FIRST PROJECT MANAGER LATER:)PMP, PMI-RMP, Stanford Certified Program Manager Certified(SCPM),ITIL,CCIE Written,CCNP,
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