Gillian Michaud
Customer Success Manager @RMS
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Manager @RMS
EDUCATION
University of California, Santa Barbara
Bachelor’s Degree
SKILLS
ABOUT GILLIAN MICHAUD
With over a decade of experience in the travel and hotel industry, I am a hospitality and travel specialist who delivers customer success and satisfaction. I have worked as an Account Manager at RMS Cloud, a leading SaaS provider for the hospitality sector, and as a Director of Housekeeping at Kimpton Hotels & Restaurants, a renowned boutique hotel chain. In these roles, I have honed my skills in customer service, sales, negotiation, and problem-solving, as well as gained knowledge of various destinations, cultures, and travel trends. As a Travel Advisor at Fora, a modern and innovative travel agency, I leverage my sociology degree and hospitality expertise to help clients plan and book their dream vacations. I am passionate about creating memorable and personalized experiences for my clients, while also ensuring their comfort and safety. I am always eager to learn new skills, explore new places, and collaborate with other professionals in the field.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.