German Romero

Principal Engineer @NiCE

New York, NY, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2021 — Present

Principal Engineer @NiCE

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New York, NY, US

Principal Engineer supporting NICE CXone voice network, globally. Responsible for the health and maintenance of global voice equipment and its rollout. Working with multiple vendors to ensure SIP and WebRTC services are working seamlessly in a CCaaS environment. Working with customers to address issues and troubleshoot real-time with support of cross functional team. Recommending/implementing system changes for optimizing voice network.

EDUCATION

N/A

Thomas Edison State University

Bachelor of Science - BS

SKILLS

Internet Protocol (Ip)Network DesignSip TrunkingManaged ServicesManagementGsmIpMobile DevicesNetwork EngineeringIpv6Vendor ManagementTelecommunicationsEmbedded SystemsCisco TechnologiesEthernetSynchronous Digital Hierarchy (Sdh)WirelessPublic SpeakingNetworkingCisco Systems ProductsSipSdhWireless TechnologiesVoice Over Ip (Voip)Multiprotocol Label Switching (Mpls)VoipCode Division Multiple Access Method (Cdma)Pre-SalesCloud ComputingSession Initiation Protocol (Sip)Presentation SkillsUnified CommunicationsTransmissionDomain Name System (Dns)3gTroubleshootingRoutingMpls

ABOUT GERMAN ROMERO

As a Solutions Partner with expertise in telecommunications and successes selling…

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