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Gerardo Garcia Santillan
Retail Network Resource Specialist Fbs Team Lead @Ford Motor Company
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WORK HISTORY
Retail Network Resource Specialist Fbs Team Lead @Ford Motor Company
US
Lead Retail Network process governance and capability development, overseeing policy design, process mapping, job aid creation, and training strategy for the Market Rep team. Assist in the implementation and post-launch stabilization of the new Dealer Franchising Portal, partnering with IT to identify defects, refine workflows, and drive continuous process improvements—ensuring consistent, compliant franchise administration across regions.
EDUCATION
Tecnológico de Monterrey
B.S. Industrial Engineering with minor in Systems Engineering, Industrial Engineering
ABOUT GERARDO GARCIA SANTILLAN
Tengo por objetivo profesional impulsar el crecimiento de los indicadores comerciales y financieros de la organización, con el propósito de aumentar su competitividad y contribuir al desarrollo de las personas que la conforman.
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