Gerard Volante
Business Analyst @Unilever
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WORK HISTORY
Business Analyst @Unilever
Wirral, GB
I support R&D teams in improving how experiments are planned, recorded, and managed - shaping digital tools to be intuitive, reliable, and aligned with scientific and operational needs.• Gather and document requirements, manage change requests, and engage stakeholders across departments to ensure updates meet real-world needs• Delivering end-to-end transition from legacy systems to modern lab management platforms• Work closely with scientists, developers, and product owners to test system changes and align them with broader business goals• Design novel techniques to make our digital tools work at their best - ensuring functionality is robust, user-friendly, and suited to the needs of diverse users• Develop training resources and reorganise support materials to better reflect user needs and modern learning styles• Share practical tips and promote system features via community meetings• Lead the department in an annual student STEM initiative, delivering demos to showcase Digital’s role in product innovation
EDUCATION
University of Liverpool
Bachelor of Science - BS, Mathematical Physics
ABOUT GERARD VOLANTE
Business Analyst with a physics background and a passion for improving how teams work with data, systems, and processes. I specialise in designing workflows that make complex tasks simpler, more consistent, and easier to analyse.My experience spans process design, change management, software implementation, and automation - often in environments with tight constraints and high complexity. I’ve strengthened data capture quality, driven impactful transitions, and introduced training and support initiatives that genuinely help users.I care about making systems work better for the people who use them - whether that\'s enhancing data quality, simplifying complex processes, or helping teams get more out of the tools they rely on. By working closely with stakeholders and understanding their real needs, I aim to deliver solutions that are not only effective on paper but genuinely valuable in practice.Above all, what matters most to me is making a meaningful, positive difference in the way people work.
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