Georgia Horsley

Senior Customer Success Manager @Turtl

London, GB

Drove upsell revenue growth & consistently delivered against upsell revenue targets, meeting or exceeding quota in quarter-on-quarter including, 100% of target in Q1 2026, 98.5% of target in Q4 2025 and *253%* of target in Q3 2025. Manage a high-touch book of business with 25+ key client accounts with a combined ARR of ensuring strong relationships and long-term success Identify opportunities for upselling and expansion, driving revenue growth from existing accounts Help clients connect marketing spend to revenue by leveraging Turtl’s analytics, insights & integrations to demonstrate content impact on pipeline and sales Build and maintain strong relationships with key client accounts, ensuring a high renewal rate. Conduct regular value assessments to align Turtl’s solutions with customer goals and maximize platform adoption Collaborate with cross-functional teams to integrate Turtl with clients’ existing digital tools, improving workflow efficiency (inc. Hubspot, Oracle Eloqua, Marketo, Pardot, Microsoft Dynamics 365, 6Sense) Recognised with a \"Positivity Powerhouse\" award for \"maintaining enthusiasm and optimism even during challenging situations or busy periods\"

Canterbury Christ Church University

Bachelor of Arts (BA), Education Studies

Leigh Academy Hundred of Hoo

A-Levels, Creative Writing, English Literature and Performing Arts

Leigh Academy Hundred of Hoo

GCSEs